Surgery Scheduler – AdventHealth Medical Group

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Whole Person & Mental Health Resources

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time Days

Shift: Monday-Friday Day Shift

Location: Address

The role you’ll contribute:

The Surgery Scheduler is responsible for greeting, instructing, directing, and scheduling patients. Responsibilities include scheduling surgical procedures, pre-admission testing, and posting of surgical charges. Serves as a liaison between patient and medical support staff. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you’ll bring to the team:

• Maintains and updates physicians surgical schedule coordinating patient procedures, meetings, and various appointments.
• Meets with patient to coordinate surgical date.
• Reviews pre-operative instructions with patient prior to procedure.
• Registers patient and procedure with the appropriate hospital scheduling department.
• Coordinates cases requiring multi-specialty surgeons, utilization of an assistant surgeon, or physician assistant.
• Correlates pre-admission testing and surgical clearance appointments.
• Assists patients and families with Hospital information and hotel accommodations, as needed.
• Prepares patient chart, updates patient account with appropriate billing information including admissions date, post-operative days, pathology, and CPT code sheets.
• Verifies surgical schedule matches surgical charges entered.
• Reports to the supervisor the need for updates and corrections for the accurate and timely submission of claims.
• Reports to the supervisor any unresolvable practice or system issues resulting in the untimely payment of claims.

The expertise and experiences you’ll need to succeed:

Minimum qualifications:

• High School diploma or equivalent

Preferred qualifications:

• Medical office experience
• One (1) year of medical terminology, ICD-9 and CPT-4 experience preferred
• Experience with electronic health record